Mastering Small Talk Course

What you'll learn

Improve your work skills by learning the art of conversation with our communication & psychology courses in Sydney!

Making small talk isn‘t as easy as it sounds; it isn't as challenging as it sounds either. Conversing with strangers can be awkward, stilted, even painful, but there is an art to it, and it can be mastered!

There's nothing small about small talk. You may think that making small talk is just a way to pass the time or avoid awkwardness but many great friendships and relationships have started with small talk!

Small talk makes big conversations! Join us to discover things that great conversationalists know!

Learning outcomes

By the end of this mastering small talk course, you will have enhanced your career prospects by:

Use small talk in everyday situations
Approach others with topics and points for discussion and small talk
Make a good first impression
Keep building the conversation

Course content

What will be covered in this mastering small talk course?

In this practical course you will learn:

Why the ability to make small talk is so important
How to approach others – initiating conversation with strangers
How to make yourself approachable
How to prepare topics points
How to make and keep the person comfortable
How to Observe – Listen – Compliment – Question
How to find common ground
Why it’s important and how to follow up with questions or statements
How to keep building the conversation
How to make the best exit

Intended audience

This course is designed for students looking to upskill and enhance their conversational abilities.Course venue

Rozelle Campus

2A Gordon Street, Rozelle NSW 2039 (corner of Gordon St & Victoria Rd on the grounds of St. Joseph's Church)

Course materials

Materials provided

Each student will receive digital handouts (PDF) with theory and advice.

What to bring to class

Notepad and pen or tablet to take notes
A list of challenging situations when you will use your new skills

Course testimonials

Victoria said: The tutor had a good broad knowledge on communicating, his acting background had an enormous influence and helped with the overall experience in participating. Everyone was relaxed and enjoyed the class. There was lots to take away and try in actual situations.
Jacqui said: Conversation and social skills are something I've had to actively learn and work on. This course was interesting, and provided some techniques that I can use to build on my existing basic skills, and perhaps also increase my confidence in having conversations with strangers.
Connie said: Presenter created a fun, safe, comfortable environment to learn new skills. The course was enjoyable and helpful.
Carolyn said: This was an excellent course and I thoroughly enjoyed it. The tutor John was great, his relaxed and encouraging manner immediately made me feel comfortable. I learnt a lot and now feel more confident. Many thanks.
Ross said: Our tutor worked hard to create a good atmosphere and was very knowledgeable on the subject

Course tutors

John Knowles

John Knowles is a professional communications trainer, storyteller, writer, actor and comedian. He performs at professional storytelling events around Australia and can be heard regularly on...

View John Knowles's profile

Classes Online Courses

Mastering Small Talk Course

Thu 1 May 2025 - Thu 15 May 2025

3 sessions, 6 hours total

6:30pm - 8:30pm (UTC+10:00) (first session)

2A Gordon St, Rozelle

John Knowles

Course will be held face-to-face at our Rozelle Campus.

When	Time	Where
Thu 1 May 2025	6:30pm - 8:30pm	C1-2: Training Room - 2A Gordon St, Rozelle
Thu 8 May 2025	6:30pm - 8:30pm	C1-2: Training Room - 2A Gordon St, Rozelle
Thu 15 May 2025	6:30pm - 8:30pm	C1-2: Training Room - 2A Gordon St, Rozelle

If there isn't a class to suit you, please join our waitlist and we will notify you when we have places available. Join waitlist for Mastering Small Talk Course